For airlines

Three questions land on your
baggage desk every day.

Where is it? Was it handled properly? Will it make the connection?

BagsID answers all three from the bag itself — identity that holds across transfers, condition evidence at every touchpoint and real-time status for passenger comms.

What breaks today

The cost lands on your desk, not the system's.

Mishandling cost.

Seventy percent of a delayed bag's cost is operational — recovery, rerouting, delivery — and most of it traces to the gaps between reads, not tagging errors.

Disputed damage claims with no evidence.

Condition isn't recorded anywhere, so damage claims get paid without proof, because there isn't any.

Turnaround and D-zero pressure.

Decisions at the gate and on the ramp happen in the exact moment you can't afford a delay — with numbers nobody has.

What you get

Outcomes, not features.

Lower claims cost

A timestamped condition record from bag drop turns disputed damage claims into evidence-based decisions.

Evidence at every touchpoint

Every capture doubles as an inspection, so the bag's condition is on record wherever it's handled.

Identity continuity across transfers

Identity holds whether or not the tag reads — proven cross-airport, so a bag stays known through the handoff.

Real-time status for passenger comms

Live bag status flows through the BagTalk API into your DCS and the channels passengers already watch.

For ground handlers

You absorb the cost of every bag the system loses track of.

When identity fails between scan points, the recovery work — and the charge-back — lands on the handler. Visual identity closes that gap at the ramp, the sorter and the carousel, so fewer bags fall out of the picture on your watch.

Same imagery, your workflow. No-read resolution supplements ATR and RFID at bag drop, sorter, ramp and carousel — no new hardware and no change to how your teams already work.

Proof

Proven where airlines fly it.

"Far surpassed our expectations."

Allen Yuarata · YVR / Alaska Airlines
93.07%Save rate on no-reads at Vancouver. Cross-airport matching YYZ → YVR proven.
78.86%Save rate on ATR no-reads at Toronto Pearson.
2.2M+Unique bags matched across live operations.
FAQ

Cost & claims.

How does this lower claims cost?
Every bag carries a timestamped condition record from bag drop, so damage claims are settled with evidence instead of paid without it.
Does identity survive a transfer?
Yes. Identity holds whether or not the tag reads, and matching is proven cross-airport (YYZ → YVR), so a bag stays identified through the handoff.
Can we surface status to passengers?
Real-time bag status flows through the BagTalk API into your DCS and passenger comms channels.
What does it cost to start?
Start with one lane. We prove the numbers on your own traffic before you commit to anything wider.
Side view of the BagsID conveyor arch with brand logo
BagsID in live operation
Get started

Start with one lane.

We prove the numbers on your own traffic before you commit to anything wider.